Lion Air Group
Airport Operations Officer
Responsibilities:
- Perform day-to-day flight operation duties to ensure smooth running of flights.
- Oversee Cargo / Baggage Operations at the ramp.
- Liaise with Lost and Found on damaged bags and lost bags.
- Troubleshoot any challenges in passenger handling.
- Liaise with other airlines when required.
- Receive, track and coordinate with ground handling team on flight operations.
- Assist ramp team in customer meet-and-greet, flight concierge related hospitality support.
- Administrative support for pre-flight paperwork, preparing required airport/flight documents for flight crew.
- Participate in the Company Safety & Quality Management System, in accordance to the safety and quality policy framework.
- Identify and report potential hazards and challenges in accordance to required standard.
- Assist in various other administrative or operational duties as directed from Flight Ops Manager
Requirements:
- Candidate must possess at least Diploma Levels.
- At least 3 year(s) of working experience in the related field is required for this position
- Ability to multi-task, be detailed, hands-on and organized
- Ability to prioritize work tasks and be responsive in meeting various operation requirements
- Good interpersonal skills and communication (verbal and written)
- Good MS Office Skills (Outlook, Word, Excel, PowerPoint)
- Applicants must be willing to perform shift and be rostered according to operational requirements.
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