Liaison, Customer Svcs (LJ) [United States]


 

Job Description

Serves as an Inventory Liaison between end-user departments and product vendors. Coordinates receipt, distribution, collection, and return of products for the hospital.

Job Responsibility

    • Coordinates the receipt, distribution, collection, and return of products for hospital departments

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    • Monitors real-time inventory levels and advises end-user areas and Supervisor regarding readiness and/or issues.
    • Monitors real-time turnaround times to ensure/optimize day-of-need inventory levels.
    • Communicates and coordinates with end-users, vendor team and Supervisor to facilitate timely product delivery and reliability
    • Evaluates quality and quantity of delivered products.
    • Ensures products are transported to assigned hospital locations and stored properly relative to product requirements and fire/safety regulations.
    • Facilitates product processing for return to vendor.Identifies, flags and tracks pruducts/instruments in need of repair/replacement. Ensures related documentation is completed.
    • Participates-in implementing Quality Control/Performance Improvement related practices
  • Performs related duties, as required.
  • ADA Essential Functions

Job Qualification

  • High School Diploma or equivalent, required. College or additional formal education in inventory coordination and cutomer services, preferred.
  • Minimum of three (3) years progressively responsible inventory coordination and customer service experience, required.
  • Demonstrated problem identification, resolution and analytical skills, required.
  • Strong interpersonal and communication skills, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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