Service Operations Specialist I
Location: Wheeling, West Virginia
Description: Orrick Global Operations Center is presently looking of Service Operations Specialist I right now, this position will be presented in West Virginia. More complete informations about this position opportunity kindly see the descriptions. ServiceOperations Specialist I
Orrick, Herrington & Sutcliffe LLP
Location: Wheeling, WV
Job# 198731 Excellence,! integrity, cooperation, individual respect, enthusiasm and pursuit of improvement. At Orrick, these core values make for a great place to work. Our over 1000 + attorney law firm is committed to providing the highest quality of legal service to advance the welfare of our firm and our clients. With offices throughout the United States, Asia and Europe, Orrick's goal is to become recognized as one of the greatest law firms in the world. This is an exciting time to join Orrick.
Orrick currently has an excellent opportunity in our Global Operations Center in Wheeling, WV for a Service Operations Specialist I .
Shift:
Wednesday - Saturday 10:30 am to 9:30 pm.
The Service Operations Specialist I position is a non-exempt position working under the general supervision of the Mgr. of Service Operations with support from team lead. This position is part of a professional team providing a single point of contact for the efficient resolution! of technical issues that develop within the Orrick IS&T archi! tecture. This individual will provide support to attorneys, staff and business partners on all Firm computer systems (hardware, software, networking and monitoring). The Service Operations Team supports Orrick, Herrington and Sutcliff across multiple regions 24x7. As a member of this team, the Specialist will manage multiple priorities, generate innovative solutions to problems and develop skills required to support the efforts of the firms practice groups and administrative operations. Additionally, the specialist will be asked to work on special projects as defined by the Service Operations Team Leads or the Manager of Service Operations Team.
Qualifications:
- Bachelor’s degree or equivalent work experience.
- Minimum of one year’s experience in the use of desktop and/or server hardware and Microsoft operating systems is required.
- General Proficiency with current Windows platform and/or server operating systems and utilities! is required.
- General Proficiency in current MS Office suite of products is required.
- At least one MOS certification is required or comparative certification within information technology; Master MOS (Outlook, PowerPoint, Word Expert and Excel Expert) required within 6 months of start date.
- HDI Analyst certification is required within 12 months of start date.
- Experience supporting remote access â€" Citrix, VPN, Mobile Devices, RSA, home networks, etc. â€" is preferred.
- A+ Hardware, Network+ certification is a plus.
Please visit www.orrick.com for more information about the firm.
To submit your resume and cover letter for this position, please visit our Paralegal and Professional Staff listing at www.orrick.com./careers/. Please include your salary expectations in your cover letter. Submissions without salary expecta! tions will not be considered.
No phone calls please.
! AA/EOE
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to Orrick Global Operations Center.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position will be started on: Fri, 23 Aug 2013 16:56:49 GMT
Apply Service Operations Specialist I Here