Insurance Assistant 1 - Kanawha Co.
Location: , West Virginia
Description: West Virginia is in need of Insurance Assistant 1 - Kanawha Co. right now, this position will be placed in West Virginia. Further informations about this position opportunity kindly read the description below. This is important customer service and public contact work in the Public Employees Insurance Agency. You will assists health insurance program members, providers and others via ! telephone, walk-in or correspondence concerning health benefits and insurance claims. Inquiries may relate to the Public Employees Insurance Agency Benefits Program and/or the WV Children Health Insurance Program. Performs a variety of basic customer service work by answering questions, resolving complaints and explaining benefits, rules, regulations and agency policies. Employees are expected to have basic keyboard and computer skills and ability to learn eligibility rules and program procedures. Duties also may include: deals with health service providers, attorneys, Third Party Administrators, state and local government agencies, and others to explaining rules, regulations and agency policies. Resolves claim problems. Researches computerized claim records. Composes and types correspondence. Documents telephone calls. Enters data into computer system.
Selected person is expected to have excellent telephone skills, speaking skills, listening skills, good English u! sage, patience, confidence, problem-solving attitude, and be a! ble to explain eligibility standards with accuracy and understanding. Work experience involving eligibility determination, customer service, call center, public information, or other related public contact work is very desirable. Work involving frequent, problem-solving contacts with clients or customers, or directing, interviewing, training, or assigning work is also desirable.
This announcement may be used to fill permanent full-time and temporary positions.
Hiring Process: APPLY ONLINE.
Do not use a paper application unless you cannot apply online. If you must use a paper application due to disability or other valid reason, please call our office (304) 558-3950 ext. 0 for special instructions. Your eligible score will be based on information provided in your application and responses to the supplemental questions.
If you have previously applied and want to update your name, address or email, do not re-apply. Simply login to your! online account and click
"My Account"
. Make changes and Save. If you must change or add work preferences, county availability, work history, or education, you may submit a revised application after
24
hours. We will use the most recent application. You MUST do this BEFORE the closing date. After that, you may send us a letter and we will update your record.
IMPORTANT:
This posting is for one or more specific vacancies. Applicants will be considered ONLY for these position(s) and specified location(s).
Your application will remain active for this job for 120 days or until the job is filled.
Should this job title be re-opened for applications at a later date, applicants who remain interested in this job title
MUST re-apply
to be considered. You may complete an online
Interest Card
at our main jobs page to receive an email notice anytime jobs in this or other categor! ies are posted.
MINIMUM QUALIFICATIONS:
Training! :
Graduation from a standard high school or the equivalent.
Experience:
Two years of full-time or equivalent part-time paid experience in a clerical capacity.
Experience in which the main focus of the job involved providing customer service, eligibility determination, explaining rules and procedures, frequent interactions on sensitive issues, related computer entry/retrieval, or other work related to the duties described above may be preferred. You application must clearly describe your related work history.
Supplemental Questions.
If you decide to apply you will be required to answer the online Supplemental Questions shown in the tab above. Some of these questions, require narrative response. Be sure to save your work every 20 minutes or so to avoid being timed out. Click the tab to preview the questions.
If you do not know your typing speed, you should search for and take any online typing test to find your a! pproximate speed.
- .
If you were eligible to this position, please give us your resume, with salary requirements and a resume to West Virginia.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position will be started on: Wed, 05 Jun 2013 02:41:28 GMT
Apply Insurance Assistant 1 - Kanawha Co. Here